FAQ'S
General:
What is your turnaround time?
We do our best to fulfill and ship orders out within 5-7 business days. Please note that turnaround time may be longer during holidays and current schedule.
Do you accept returns or exchanges?
We currently do not accept returns or exchanges, all sales are final. If you have an issue with your order please reach out to us directly.
How do I get in touch with you?
Please fill out the form in the contact us section on our website or send us an email at nestandbloom@outlook.com.
Custom Items:
Are you able to create a custom item or design?
Yes, please reach out to us and we would be happy to work with you on a custom piece. Please note, a design fee may apply depending on the complexity of the item and/or design.
Are you able to engrave my logo?
Yes, we ask that all logos be sent in black and white and in either PNG or SVG format.
Shipping:
Do you ship Internationally?
We currently only ship to Canada and the US. Please note that the customer is responsible for any duty or export fees applied after the item has shipped.
Do you offer local pick up?
Yes, local pick up is available in East St. Paul, MB. Please select the local pick up option at checkout. An email with the address and pick up instructions will be emailed to you when your order is ready.